FAQs

Q?

MY PET IS COMING IN FOR AN ANESTHETIC PROCEDURE SOON, WHAT SHOULD I DO BEFORE?

A.

If your pet is coming in for any type of anesthetic procedure, you will want to take their food away at 10PM the night before as well as no breakfast the next morning. Your pet can still have all the water that they want, just no food. Drop off for procedures is between 8-8:30AM. Please give yourself enough time to fill out our consent form. You could also click here to fill it out and bring with you to drop off.

Q?

DO YOU HAVE WALK-IN HOURS?

A.

We are by appointment only. We do offer the option to drop off if we have no appointment availability and the necessary time to do so.

Q?

DO YOU ACCEPT INSURANCE?

A.

Yes! However, pet insurance is not like human insurance. The pet insurance company will reimburse you once the claim is submitted. To help expedite this process, you can bring in a signed – but not dated – claim form. This way, we can submit the claim and the invoice to the insurance company for you after your visit. All you have to do is let us know to submit it!

Q?

IS MY PET OVERWEIGHT?

A.

You should be able to feel your pets ribs along with a thin layer of fat and should have an obvious “waistline”. If you are unable to feel the ribs easily or your pet is a little more on the round side, it may be time to discuss a diet with your Veterinarian.

Q?

WHY SHOULD I HAVE MY PET EXAMINED ONCE A YEAR?

A.

Pets age approximately 7-10 human years every year and a lot can change in that time. Annual exams give you and your Veterinarian an opportunity to check for any changes in health or demeanor that may not be as obvious.

Q?

WHEN CAN MY PUPPY GO TO DOG PARKS OR PLAY TIME?

A.

Once your puppy has been examined and fully vaccinated, they should be able to romp and play with most other dogs! Vaccines are typically done in 3 rounds, with 3-4 weeks between each one. Usually by 16 weeks, your pup should be able to be as social as they want!

Q?

MY DOG HAS DIARRHEA, WHAT SHOULD I DO?

A.

Diarrhea can be caused by any number of issues – stress, new food or treats, parasites, or more serious issues. For many pets, the first thing to do is to have a stool sample checked to verify there are no parasites. If parasites aren’t the cause for the diarrhea, it’s time to see your Veterinarian.

Q?

SHOULD I BRUSH MY PETS TEETH?

A.

Dental disease can cause many other issues with your pet, including gingivitis or worse conditions such as heart, kidney, or liver disease. If your pet will allow it, brushing daily will definitely help keep those mouth issues at bay, along with anesthetic dental cleanings as recommended by your Veterinarian.

Q?

WHAT IF MY PET EATS CHOCOLATE?

A.

While we should always try to keep sweets out of reach of wandering noses, even the best pet parent slips up sometimes. If your pet has gotten into your chocolate stash, make a note of the type of chocolate (milk, dark, baking chocolate) and approximately how much (a typical chocolate bar is about 1.5 to 2 ounces) they may have eaten and call your Veterinarian.

Q?

WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

A.

We accept cash, check, Visa, Mastercard, and American Express. Payment is due at the time of service. We do not accept CareCredit at this time.

Call Now ButtonCall Now!